Privacy Policy
Effective Date: 15/01/2025
Website Information
Website: www.friendly369.co
Contact Email: support@friendly369.co
Company Address:
Whitefield Main Rd, Kumbena Agrahara, Krishnarajapura,
Bengaluru, Karnataka, 560067, India
1. Introduction
At Friendly369 Cricket Fantasy, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information. By accessing or using our platform, you agree to the practices described here.
2. Information We Collect
2.1. Personal Information
- Name: For account registration and app-related communication.
- Phone Number: To send app download links and important updates.
- Email Address (optional): For communication and support purposes.
2.2. Non-Personal Information
- Device details (e.g., operating system, browser type).
- IP address and geographic location.
- Usage data (e.g., pages visited, time spent on the platform).
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze platform performance. Details are provided in the Cookies Policy below.
3. How We Use Your Information
- Provide and improve our services.
- Send app download links and notify you of updates.
- Respond to inquiries and provide customer support.
- Analyze user behavior to enhance the platform experience.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it in the following scenarios:
- With Service Providers: Trusted vendors who assist in service delivery (e.g., SMS or analytics tools).
- Legal Compliance: To comply with legal requirements or protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
5. Data Retention Policy
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
6. International Data Transfers
While our platform is designed for Indian users, some service providers may process data in locations outside India. We ensure such transfers comply with applicable laws and safeguard your information.
7. Data Security
We implement robust measures to protect your information:
- Encryption for sensitive data in transit.
- Regular security audits to identify vulnerabilities.
- Restricting access to personal data to authorized personnel only.
Despite our efforts, no method of data transmission or storage is entirely secure. Use the platform at your own risk.
8. Data Breach Notification
In the event of a data breach:
- Affected users will be notified promptly.
- We will provide details about the breach, potential risks, and steps to mitigate impact.
- Our team will take immediate action to resolve the issue and prevent recurrence.
9. User Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or rectify inaccuracies in your information.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Withdraw consent for marketing or specific uses of your data.
To exercise these rights, contact us at support@friendly369.co.
10. Cookies Policy
10.1. Types of Cookies
- Essential Cookies: Necessary for platform operation.
- Performance Cookies: Help analyze website performance.
- Preference Cookies: Remember user settings and preferences.
10.2. Managing Cookies
You can manage or disable cookies in your browser settings. Note that disabling cookies may limit certain platform functionalities.
11. Third-Party Services
We may use third-party tools, such as Google Analytics or SMS gateways, to improve our services. These tools are governed by their privacy policies, which we recommend reviewing.
12. Automated Decision-Making
We use automated systems to rank users on leaderboards and analyze gameplay. These processes are designed to ensure fairness and transparency. No significant decisions affecting users are made solely by automated systems.
13. Responsible Data Usage
We strictly adhere to data protection laws in India, ensuring ethical and transparent handling of your information.
14. Children's Privacy
Our platform is not intended for users under 18. If we discover that a minor has provided personal information, we will delete it immediately.
15. Grievance Redressal
For concerns or complaints about data privacy, contact our Grievance Officer:
- Name: Manoj Baja
- Email: Manoj@friendly369.co
- Phone: +91-8299000990
We aim to respond within 7 business days.
16. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our platform constitutes acceptance of the revised policy.
17. Contact Us
Email: support@friendly369.co
Address:
Whitefield Main Rd, Kumbena Agrahara, Krishnarajapura,
Bengaluru, Karnataka, 560067, India